Last Modified June 24, 2025

software_DNA Configuration

  1. Adding the DNA Connector for Paddle
  2. Adding Price ID’s to the DNA Connector

For each of the DNA Products that will be receiving orders from Paddle, you will need to:

  • create a DNA Connector
  • add Paddle Price ID(s) to the DNA Connector

Paddle SandBox

The Paddle SandBox and Production environments are completely seperate, and the configuration must be duplicated in both environments.

In the DNA Connector configuration, if you plan on using the Paddle Sandbox environment, include the Price ID(s) from both the SandBox and Production environments as well as both Restricted API Keys

 

Adding the DNA Connector for Paddle

To create the DNA Connector for a given DNA Product:

  1. from the DNA Control Panel, select the specific product and scroll down to the eCommerce Connection section

    Add DNA Connector
  2. If this is the first time you are setting up for integration with Paddle, click on + Add an eCommerce Connection and choose the eCommerce System Paddle from the scroll down menu.
    If the Paddle integration is already set-up, click on Paddle to go to the Paddle Connector Configuration screen.

  3. in the Paddle Connector Configuration screen, configure the following options:

    Paddle API Key enter the Restriced API Key you created in Paddle for your Production environement with Read-Only access to Customers
    SandBox API Key If you plan on using the Paddle SandBox for testing, enter the Restriced API Key you created in your SandBox environement with Read-Only access to Customers
    License Fulfillment Choose from two License activation code options:
    Immediate - "Just in Time"
    Recommended
    The DNA Server will create a new License Activation Code for this Product, reserve it and send it to the Buyer. The License Code will be generated using the Code Length and Code Type specified in the Product configuration.
    Reserve You will UPLOAD or GENERATE codes. The DNA Server will reserve the next available License Activation Code for this Product and send it to the Buyer. You will need to request this option by sending an email to Tech Support.
    Create DNA Connector
  4. Click on Create Connector (or Update Connector if you are modifying an existing configuration) to save the Connector configuration.

    Once created, the Add Price ID button will appear, and you will need to configure each Paddle Price ID associated with this DNA Product as shown in the next section.

 

Adding Paddle Price ID’s to the DNA Connector

For each Paddle Price ID that will use this DNA Product, you will add a ID Configuration as follows:

  1. From the Paddle Connector Configuration screen, click on ADD Price ID, or click on an existing Price ID, to bring up the ID Configuration screen:

    Add SKU
  2. Enter the Paddle Price ID for this product / subscription.

  3. Up to 25 Price ID’s can be configured per DNA Connector

  4. If this Price ID is from your SandBox environment, check the option

  5. If you have defined multi-user licenses in your Product Configuration, select the <License Seats> that will be used when generating the License Activation Code for this Product ID.

  6. If you use Feature-based licensing, enter the default <license_data> that will be used when generating the License Activation Code for this Product ID (this field will not appear if you have not enabled this option).

  7. If required, you can specify Override settings for this specific Paddle Price ID. Override settings will be used instead of the Default DNA Product configuration settings when generating the License Code for this transaction:

    • Check the Override Checkbox for the override setting to be used
    • The Prefix will override the <Prefix> setting of the DNA Product
    • The Expiration Period will override the setting of the DNA Product
    • The Language will override the setting of the DNA Product
  8. Click on SAVE to save this Paddle Price ID configuration

The UserPurchaseDate, License Activation Code, Buyer Email , the Paddle Transaction ID and Subscription ID are stored and available for viewing in the License View screen or for download from the DNA Control Panel under the menu Reports.

The Webhooks from Paddle provides many other information items not required by the DNA Server. This information will not be stored by the DNA Server and will not be available once the Webhook request has been processed.

You can retrieve the complete transaction information directly from your Paddle account at any time. Please consult the Paddle web site for these options.